[cisco-voip] 8.0 or 8.5

[Ryan Ratliff]

I'm not sure what a 7825-H07 is.  If you know what it's stats are for processor speed, memory, and hard drives you can figure out from www.cisco.com/go/swonly which model you have.  Many times there is no difference in the hardware for IPC1 vs CCX1, the suffix merely denotes the software that shipped with the server.  There were some exceptions (Unity servers at one point shipped with bigger hard drives) so it's worth double checking.

-Ryan

On Feb 9, 2011, at 9:50 AM, Mike King wrote:

Just a quick question on the same line:

According to the compatibility matrix (Yea documentation!)
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

UCCX 8.5 supports:
Native Servers
MCS-7816-I3-CCX1
MCS-7816-I4-CCX1
MCS-7825-I3-CCX1
MCS-7825-I4-CCX1 
MCS-7835-I2-CCX1
MCS-7835-I2-CCX2
MCS-7835-I3-CCX1
MCS-7845-I2-CCX1
MCS-7845-I2-CCX2
MCS-7845-I3-CCX1
MCS-7816-H3-CCX1
MCS-7825-H3-CCX1
MCS-7825-H4-CCX1
MCS-7835-H2-CCX1
MCS-7835-H2-CCX2
MCS-7845-H2-CCX1
MCS-7845-H2-CCX2

I have a MCS-7825-H07 (Taken from the web interface, it'll require a site visit to read the sticker off the MCS box)
I'm concerned my model number isn't on the list. 

Mike



On Wed, Feb 9, 2011 at 8:54 AM, Bill Riley <bill at hitechconnection.net> wrote:
I am at CUCM 6.1 and UCCX 5.0. So in order to go to 8.5 I have to go

UCCX 7.02 ->CUCM7.1 -> UCCX 8.0 -> CUCM 8.0 -> UCCX 8.5 -> CUCM 8.5

Also the end users are not allowed to have local admin rights so the CAD will not auto upgrade. Plus we are 24x7 and have thousands of calls an hour.

I am thinking about building a new cluster offline of CUCM 8.5 and UCCX 8.5 and then swinging the sites over one by one.

-----Original Message-----
From: Ed Leatherman [mailto:ealeatherman at gmail.com]
Sent: Tuesday, February 08, 2011 3:09 PM
To: Bill Riley
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 8.0 or 8.5

I have heard through the grapevine that there are a number of defects on CCX 8.0 that are not resolved until 8.5. I've been meaning to spelunk the bug toolkit to try and identify them for my own planning.
Supposedly the bugs are HA related.

What is a pain though is you'll need to upgrade UCCX to 8.0, then upgrade CUCM to 8.0, THEN upgrade UCCX to 8.5 (assuming you are on some version less than 8 for both apps).

On Tue, Feb 8, 2011 at 1:01 PM, Bill Riley <bill at hitechconnection.net> wrote:
> Has anyone deployed 8.5 yet? I am getting ready to upgrade and
> question if I should go directly to CUCM 8.5 and UCCX 8.5 or stay with
> 8.0 that has been out for a while.
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>



--
Ed Leatherman


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