[cisco-voip] 8.0 or 8.5

[Stephen Welsh]

Hi Mike,

I've used the 'Software Only' details on HP servers in the past to link physical hardware specs to the relevant MCS part code:

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_solution_overview09186a0080107d79.html

I had a quick scan for the model you listed, I'm assuming it's a G7 server, I don't think any of the G7's are supported by Cisco since they fell out with HP over the UCS...

Stephen

________________________________
From: cisco-voip-bounces at puck.nether.net [cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King [me at mpking.com]
Sent: 09 February 2011 14:50
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 8.0 or 8.5

Just a quick question on the same line:

According to the compatibility matrix (Yea documentation!)
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

<http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf>UCCX 8.5 supports:
Native Servers
MCS-7816-I3-CCX1
MCS-7816-I4-CCX1
MCS-7825-I3-CCX1
MCS-7825-I4-CCX1
MCS-7835-I2-CCX1
MCS-7835-I2-CCX2
MCS-7835-I3-CCX1
MCS-7845-I2-CCX1
MCS-7845-I2-CCX2
MCS-7845-I3-CCX1
MCS-7816-H3-CCX1
MCS-7825-H3-CCX1
MCS-7825-H4-CCX1
MCS-7835-H2-CCX1
MCS-7835-H2-CCX2
MCS-7845-H2-CCX1
MCS-7845-H2-CCX2

I have a MCS-7825-H07 (Taken from the web interface, it'll require a site visit to read the sticker off the MCS box)
I'm concerned my model number isn't on the list.

Mike



On Wed, Feb 9, 2011 at 8:54 AM, Bill Riley <bill at hitechconnection.net<mailto:bill at hitechconnection.net>> wrote:
I am at CUCM 6.1 and UCCX 5.0. So in order to go to 8.5 I have to go

UCCX 7.02 ->CUCM7.1 -> UCCX 8.0 -> CUCM 8.0 -> UCCX 8.5 -> CUCM 8.5

Also the end users are not allowed to have local admin rights so the CAD will not auto upgrade. Plus we are 24x7 and have thousands of calls an hour.

I am thinking about building a new cluster offline of CUCM 8.5 and UCCX 8.5 and then swinging the sites over one by one.

-----Original Message-----
From: Ed Leatherman [mailto:ealeatherman at gmail.com<mailto:ealeatherman at gmail.com>]
Sent: Tuesday, February 08, 2011 3:09 PM
To: Bill Riley
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] 8.0 or 8.5

I have heard through the grapevine that there are a number of defects on CCX 8.0 that are not resolved until 8.5. I've been meaning to spelunk the bug toolkit to try and identify them for my own planning.
Supposedly the bugs are HA related.

What is a pain though is you'll need to upgrade UCCX to 8.0, then upgrade CUCM to 8.0, THEN upgrade UCCX to 8.5 (assuming you are on some version less than 8 for both apps).

On Tue, Feb 8, 2011 at 1:01 PM, Bill Riley <bill at hitechconnection.net<mailto:bill at hitechconnection.net>> wrote:
> Has anyone deployed 8.5 yet? I am getting ready to upgrade and
> question if I should go directly to CUCM 8.5 and UCCX 8.5 or stay with
> 8.0 that has been out for a while.
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
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>
>



--
Ed Leatherman


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