[cisco-voip] Why can't you enter multiple PAKs at once on cisco.com/go/license?

Jason Aarons (US) jason.aarons at us.didata.com
Wed Feb 9 19:55:33 EST 2011


Over the past 2 years my wait time for licensing at cisco.com<mailto:licensing at cisco.com> was averaging in the 4+ hours area...with sometimes 1-2 days....but today I got a callback in 1 hour!

From: Nicholas Samios [mailto:nsamios at staff.iinet.net.au]
Sent: Wednesday, February 09, 2011 7:25 PM
To: Jason Aarons (US); 'cisco-voip (cisco-voip at puck.nether.net)'
Subject: RE: [cisco-voip] Why can't you enter multiple PAKs at once on cisco.com/go/license?

Just email licensing at cisco.com<mailto:licensing at cisco.com> the PAKs, MAC address, End user details, etc all the usual stuff you fill out on the site and they'll sort it out.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (US)
Sent: Thursday, February 10, 2011 8:04 AM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: [cisco-voip] Why can't you enter multiple PAKs at once on cisco.com/go/license?

Why can't you enter multiple PAKs at once on cisco.com/go/license for DLUs for the same CallManager publisher?

I have 8 PAKs, how come I have to repeat the whole process 8 times, entering the MAC and end-user info each time?

Jason Aarons
Consultant
Dimension Data
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