[cisco-voip] Polycom VVX 1500 C (SIP) Phone and CUCM

[Matthew Ballard]

Are the SIP dial rules in a different place than for the 3911?  I have some 3911s, and have SIP Dial Rules for them, applied to the phone, but when I look under the Protocol Specific section for the Advanced SIP Phone (VVX), I don’t see that setting.  I had checked that yesterday, and checked it again this morning, but don’t see it.

 

Thank You,

Matthew

 

 

From: Cool Boy [mailto:collboy80 at yahoo.com] 
Sent: Wednesday, February 09, 2011 7:52 PM
To: Matthew Ballard; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Polycom VVX 1500 C (SIP) Phone and CUCM

 

Is it SIP phone, If yes, make sure you have sip dialing rules in CUCM and applied on the phone

 

________________________________

From: Matthew Ballard <mballard at otis.edu>
To: cisco-voip at puck.nether.net
Sent: Wed, February 9, 2011 7:18:25 PM
Subject: [cisco-voip] Polycom VVX 1500 C (SIP) Phone and CUCM

I am setting up one of the Polycom VVX 1500 C phones, and have basic calling mostly working, but am having trouble with one thing.  I can make internal calls to and from the phone, and can receive calls from the outside, but I can’t make calls to the outside.

 

I am fairly certain the digit map is correct, as I set a 0 timeout for 91[2-9]xxxxxxxxx, and it attempts to connect once I have dialed the appropriate number, but it won’t connect the call.

 

Where would I start to troubleshoot this (or any setting I am just missing)?

 

Thank You,

Matthew Ballard

Network Manager

Otis College of Art and Design

mballard at otis.edu

 

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