[cisco-voip] Very strange mobile connect behavior

[David Lee]

To add to my own thread, I think I know what the problem is.  But I do not
know why it's behaving this way.

Again, I have 3 phones:

Phone A - Internal phone with RDP-A
Phone B - Mobile phone which is Remote Destination of RDP-A
Phone C - Internal phone

Basically, when Phone B calls the DID of Phone C, the system makes ANOTHER
call to Phone C's DID with the 4-digit extension of Phone A as the ANI.  The
system receives another call for phone C on its DID and routes it to the
phone.  That is most likely why I only see the 4-digit extension of Phone A
as the caller ID on phone C.

Why is the system making this second call, I cannot figure out...  Anyone
have a suggestion?

Thanks.

-Dave




On Fri, Feb 11, 2011 at 4:29 PM, David Lee <d16lee at gmail.com> wrote:

> Hello,
>
> I was wondering if anyone has a suggestion what may be wrong with this.
> I'm using UCM v8.
>
> I have 3 phones:
>
> Phone A - Internal phone with RDP-A
> Phone B - Mobile phone which is Remote Destination of RDP-A
> Phone C - Internal phone
>
> When Phone B calls Phone C via DID, the extension of Phone A is displayed.
> This is the expected behavior because there is a RD match.  However, the
> Display Name is not shown.  It is configured on the line of RDP-A.  I
> checked the VG isdn debug, and the behavior is even stranger.  On this
> incoming call from Phone B, the UCM makes another outbound call to the DID
> of C with Phone-A's 4-digit extension as as the ANI and the Phone C's DID as
> the dialed number.  (Initially, I was just investigating why the calling
> name was not showing up on Phone C and noticed this on the gateway).
>
> The call from Phone B is anchored on the system, as I can resume the call
> on Phone A if Phone B hangs up.  I also see remote in use on Phone A during
> the call.
>
> For testing purpose, MVA works perfectly fine.  One call in, prompts for
> pin immediately as the RD matches, and the 2nd stage dial to an internal
> phone shows Phone A extension and the Display Name of the extension.
>
> Any suggestion is much appreciated.
>
> Thanks.
>
> -Dave
>
>
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