[cisco-voip] Need help with AA in Unity Connection

[Monica Hardy]

Hello everyone,
I am new to Unity Connection.  I setup an AA.  for Caller input 1, I selected 
Conversation-> Caller System Transfer.  Basically I just want folks to be able 
to dial an extension that they know.  I have taken everything out of the 
Restriction table except the * and it is NOT blocked.
 
So when I dial the AA number and then hit 1 it tells me to type in the extension 
#.  I type it in and then it verifies that is the extension that I want and asks 
me to hit '1'.  Then it comes back and says, you cannot be transferred to this 
number check the number and try again.  The Voicemail ports and numbers are in 
the same CSS.  

 
What am I missing here?
 
On the AA on the standard greeting I have also checked the box 'allow transferes 
to numbers not associated with users or call handlers'.  The strange thing is I 
cannot even call numbers that are on unity.
 
I have been looking around and cannot figure out a way around this.  Please 
kindly advise me.
 
The caller input for my directory handler works fine.
 
-Monica


      
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