[cisco-voip] tftp server 255.255.255.255

Stephen Welsh stephen.welsh at unifiedfx.com
Mon Feb 14 08:07:57 EST 2011


As mentioned by Lelio you can use remote control software to remotely change the phone settings, but identifying and performing bulk updates can be done very easily using PhoneView from Unified FX (http://www.unifiedfx.com)

If you have a look at the video it gives a general overview of how it works and what it can do:

http://www.unifiedfx.com/Videos

PhoneView can be used for a lot of different phone management scenarios, however in your case you can gather all the phone firmware levels, filter to the phones that have still to be upgraded and use a macro command to bulk change the TFTP setting.

Stephen

On 14 Feb 2011, at 11:30, Andy Carse wrote:

I guess I already know the answer, but I'll ask any way.

I have possibly several handsets that have been deployed that out of the
box had their tftp server as 255.255.255.255.

They are setup for DHCP but the tftp server info doesn't seem to get
updated, I have seen this before but we found it whilst actually
deploying handsets so we checked them as they were rolled out.

As such they would have booted up ok and worked assuming they didn't
have extension mobilty setup.

No we are in the process of upgrading the firmware for an upgrade due in
a couple of weeks.

These handsets won't be able to upgrade is there an "easy" way of
finding these devices?

They won't show up in the Device Firmware Load info as they don't talk
to the cluster in the normal way.

The only way we have found to recify this is to visit a handset and
erase its config.

we have 10 sites and 4000 handsets, so it could take awhile.

Currently running 5.1.2 going to 7.1.5su3

--
Rgds Andy

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