[cisco-voip] CallManager 8.0(3) DND on 7942/SCCP shows ???

[Paul]

Yeah, the phones I got were shipped with 8.5.3 out of the box which I upgraded 
to 9-1-1. Hopefully you don't have too many TFTP servers to upgrade for both 
steps. :-/ One thing about the 9.x firmware is, sometimes the settings on the 
phone can be locked even if you change something on the phone. I had to delete 
the ITL file in the trust list settings and then the phone would load the 
firmware properly.


----- Original Message ----
From: Jason Aarons (US) <jason.aarons at us.didata.com>
To: Paul <asobihoudai at yahoo.com>; "cisco-voip <(cisco-voip at puck.nether.net)>" 
<cisco-voip at puck.nether.net>
Sent: Wed, February 16, 2011 8:51:21 AM
Subject: RE: [cisco-voip] CallManager 8.0(3) DND on 7942/SCCP shows ???

I just noticed the sccp load is 8.3(2S) a little old, would have to go to 8.5(2) 
then 9.0X

-----Original Message-----
From: Paul [mailto:asobihoudai at yahoo.com] 
Sent: Wednesday, February 16, 2011 11:47 AM
To: Jason Aarons (US); cisco-voip <(cisco-voip at puck.nether.net)>
Subject: Re: [cisco-voip] CallManager 8.0(3) DND on 7942/SCCP shows ???

What's the firmware version on the phone? I've got 9-1-1 on a 7962 using DND 
with 8.0.3a without issue. I've installed the latest devpack which was released 
around the end of January.


________________________________
From:Jason Aarons (US) <jason.aarons at us.didata.com> To:"cisco-voip 
(cisco-voip at puck.nether.net)" <cisco-voip at puck.nether.net>
Sent: Wed, February 16, 2011 8:32:04 AM
Subject: [cisco-voip] CallManager 8.0(3) DND on 7942/SCCP shows ???


I configured a Softkey Template for Onhook for DND.

When I walk up to the SCCP/7942 and press DND I get “???” on the left side of 
screen (similar to where You Have Voicemail would show)

The Common Phone Profile has Turn Ringer Off and Device Phone I’ve played with 
no luck. Unity Connection 8.5 is a SIP trunk if that matters…but turning off the 


ringer via DND should be a phone thing..

Using CallManager 8.0;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_0_2/ccmfeat/fsdnd.html#wp1079981
 


      

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