[cisco-voip] Distintive ring tones

[matthew at ciscovoiceguru.com]

You are limited to the primary and secondary ring tones. Starting with CUCM 8.x (I think, maybe earlier) you can set an alerting name for the hunt group. I've noticed even RNAd hunt group calls retain the alerting name.

Matthew Berry

** Sent from my iPhone. Excuse brevity and typographical errors. **

On Feb 16, 2011, at 9:09 PM, Nicholas Samios <nsamios at staff.iinet.net.au> wrote:

> Afaik you can’t differentiate ringtones based on calling/called party, only by DN. 
> 
> You could set a secondary DN on the phones with an alt ring tone and assign those to line grp2.
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> The when grp2 starts being hunted it’ll trigger secondary DN’s ringtone.
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> Nick
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> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike Lydick
> Sent: Thursday, February 17, 2011 10:59 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Distintive ring tones
> 
>  
> 
> Is it possible to change ring tone on lets say a 7931 based on calls routed from a huntgroup. I have had a customer ask this repeatedly, coming from some key systems that support this. My answer is no but I could we somehow translate the call details to be an be an internal/external call to invoke a different ring type(external/internal). 
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> The call flow is calls hit hunt group --> line grp 1 and the go RNA, then when they should hit a broader line grp2 that includes the original members and then some managers but this should cause a different ringer play. Basically this is an call overflow that will audibly alert that calls has missed the first group.
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> Best Regards,
> 
> Mike Lydick
> 
> 
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