[cisco-voip] Hunt groups

[Dana Tong]

JVL.

You can have dynamic hunt groups with if you assign the user a template with the Hlog key.

You can also use time of day routing for automagic routing of calls after hours to an on call mobile. You'd need to update the destination each week when you swap on the on-call roster.

Cheers
Dana


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Stephen Cooper
Sent: Thursday, 17 February 2011 10:22 AM
To: John.VanLaecke at ghd.com
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Hunt groups

Hi John!

How about using extension mobility?  User logs into the phone during business hours.   When logged off after hours the hunt group will have no available members and can forward where ever you want?  I set this up for our accounts payable team a while ago, works a treat for them.  It's like a mini call center.

Cheers,

Stephen Cooper
Network Engineer
Thiess Business Services

Thiess Pty Ltd
179 Grey Street | South Bank QLD 4101

T +61 7 3002 9802
F +61 7 3002 9829
M 0406 588 994
www.thiess.com.au<http://www.thiess.com.au/>


On Wed, Feb 16, 2011 at 16:40, <John.VanLaecke at ghd.com<mailto:John.VanLaecke at ghd.com>> wrote:
Hello all,

As anyone set-up dynamic hunt groups in call manager 6.13.

we have a requirement where we need after hours call forward on a line but need to to be part of the hunt group during business hours.


Any doco would help allot.

Thanks,

John

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