[cisco-voip] Cisco Mobile and Application Dial Rules

[Paul]

Think about it this way....

your iWhatever will encounter a phone number for iWannaPizza. iWannaPizza's 
phone number is formatted as +19992223333.
If your iWhatever user clicks on that number and tries to send it out whatever 
PSTN connectivity you have, unless you have application dial rules to catch that 

number and change it to <accesscode>+<number>, iWhatever user will come back to 
you and say.. "It don't work!! Fix it! Fix it! Fix it!"

So you might have dial rule... if number starts with <local area code>, chop off 
local area code and add a 9, then send out.

If you want to test application dial rules yourself, just install Click to Call 
and start to find phone numbers on local businesses (or international or long 
distance if you feel it's necessary) to dial.

If your cnf.xml file is blank, did you make sure to install the COP file on 
*all* of the servers the phone might register to?

If you look on the server you're registering to do you see both of these files?
•AppDialRules.xml
•DirLookupDialRules.xml


Have you restarted the CallManager service?
Have you restarted the TFTP service on all possible registration sources?


________________________________
From:"H, Tim" <TimH at trstone.com>
To:"cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Sent: Sun, February 27, 2011 7:31:53 AM
Subject: [cisco-voip] Cisco Mobile and Application Dial Rules


Hi All,
 
I'm a little new to the world of Cisco Mobile for iPhone/iPad (I just got CUCM 
7.15 installed).
 
I'm able to get the device registered to CUCM and working.  The softphone can 
receive calls with no problems and I can dial internal extensions with no 
problems.  My problem is when I try to dial an external number, I get "call 
failed" almost immediately.  I'm not sure what I'm doing wrong.  I assume it has 


something to do with the Application Dial Rules.  I pulled the xml doc off of 
the iPad I'm using, and the doc is basically blank.  The same is true from the 
xml I downloaded off of the CUCM TFTP server.
 
I do not have any application dial rules setup in CUCM (probably the reason why 
the xml's are blank).  Couple of questions:
 
1. Is the absence of application dial rules my problem on the iPad, are these 
absolutely needed?
2. I've seen basic Cisco documentation on application dial rules, but I just 
don't understand them still.  Does anyone have and really good docs on this?
3. Could someone provide me a good example of a dial rule so that I can do basic 


outbound calls on my  iPad?
 
Thanks,
Tim