[cisco-voip] Cisco Unified Personal Communicator (CUPC) vs Cisco IP Communicator (CIPC)

[Matthew Saskin]

I bet it would work.  CTIOS/CAD work just fine with IP Communicator.
Whether it would be supported, and more importantly, why you'd want to is a
whole different story...

Matthew Saskin
msaskin at gmail.com
203-253-9571



On Sat, Feb 26, 2011 at 11:10 PM, Jason Aarons (US) <
jason.aarons at us.didata.com> wrote:

> In the CUPC 8.5 release notes Table 8 Phones Supported by Cisco Unified
> Personal Communicator shows CIPC  (SCCP/SIP) supported.
>
>
>
> But I’m willing to bet CTIOS/CAD 8 won’t play with it…
>
>
>
> *From:* Matthew Saskin [mailto:msaskin at gmail.com]
> *Sent:* Saturday, February 26, 2011 6:04 PM
> *To:* Jason Aarons (US)
> *Cc:* Nick Matthews; Erick B.; cisco-voip (cisco-voip at puck.nether.net)
>
> *Subject:* Re: [cisco-voip] Cisco Unified Personal Communicator (CUPC) vs
> Cisco IP Communicator (CIPC)
>
>
>
> Does CUPC desk phone control work when the phone is CIPC (I don't
> know...)?  If so, shouldn't have any impact on UCCE, but it would be
> redundant since they technically have desk phone control from within the
> desktop application (CTIOS, CAD, or CRM)
>
> Matthew Saskin
> msaskin at gmail.com
> 203-253-9571
>
>
> On Sat, Feb 26, 2011 at 4:42 PM, Jason Aarons (US) <
> jason.aarons at us.didata.com> wrote:
>
> Actually they are using UCCE but this wasn’t for Agents.
>
>
>
> If they did have Agents using CIPC I wonder if CUPS Desk Phone Control is
> supported.
>
>
>
> *From:* matthn at gmail.com [mailto:matthn at gmail.com] *On Behalf Of *Nick
> Matthews
> *Sent:* Saturday, February 26, 2011 12:52 PM
> *To:* Erick B.
> *Cc:* Jason Aarons (US); cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* Re: [cisco-voip] Cisco Unified Personal Communicator (CUPC) vs
> Cisco IP Communicator (CIPC)
>
>
>
> Also - if you're using the softphone for UCCX CIPC is still the only
> supported softphone.  Think DR, remote agents, etc.
>
> CSF devices are on the roadmap, I don't think there are any announced dates
> yet.
>
> -nick
>
> On Fri, Feb 25, 2011 at 6:26 PM, Erick B. <erickbee at gmail.com> wrote:
>
> They are both a softphone, and let you make phone calls. But CUPC doesn't
> have all phone features/functions compared to IP Communicator so it may be
> boil down to user preferences if they had been using IP communicator before.
> I prefer IP communicator over CUPC for phone calls. Don't really do much IM
> or other stuff with CUPC when I use it though.
>
>
>
> On Fri, Feb 25, 2011 at 12:57 PM, Jason Aarons (US) <
> jason.aarons at us.didata.com> wrote:
>
> If customer is deploying CUPS 8.5 with CUPC (Cisco Unified Personal
> Communicator) is there any reason to put Cisco IP Communicator on their
>  computer as well?  Doesn’t CUPC replace IP Communicator for those customers
> running CUPS 8.5 with Callmanager 8.0?
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