[cisco-voip] Transfer to Operator instead of Voicemail - Unity Connection

[Robin Clayton]

Dear All
 
In Unity Connection.
 
Is there an option for a caller to be transfered to an alternate extension ( such as the operator ) rather than to leave a voice mail.
 
I can sort of do it by adding and Input during the voicemail greeting, but that has to be set up on each voicemail and has to have the user record a message including saying something about pressing "1" to be transfered to the operator. 
 
I would like some sort of global greeting.
 
Any ideas?
 
Cheers Rob
 
 
===============================
Robin Clayton
Network Manager 
Tel: 01228822075 
===============================================================================================
Richard Rose Central Academy
Edgehill Road
Carlisle
Cumbria
CA1 3SL
 
 Tel: 01228 822060
 Fax: 01228 822061

http://www.richardroseacademies.org/
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110228/d00387dd/attachment.html>