[cisco-voip] Cisco Mobile and Application Dial Rules

Mac GroupStudy mac.groupstudy at gmail.com
Mon Feb 28 22:21:45 EST 2011


I agree with Paul; sounds exactly like a CSS "permissions" issue.

On Sun, Feb 27, 2011 at 1:10 PM, Paul <asobihoudai at yahoo.com> wrote:

> sounds like a partition/css configuration error to me.
>
>
> ----- Original Message ----
> From: "H, Tim" <TimH at trstone.com>
> To: Paul <asobihoudai at yahoo.com>; "H, Tim" <TimH at trstone.com>;
> "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Sent: Sun, February 27, 2011 12:01:46 PM
> Subject: RE: [cisco-voip] Cisco Mobile and Application Dial Rules
>
> Hi Paul,
>
> Thanks for the response.  So, from what I'm understanding, I shouldn't have
> to
> necessarily worry about the AppDial rules if I'm not using an special
> application.  It's basically doing digit manipulation.  If I dial the fully
> qualified number with a "9" etc in front of the number, it should work?
>  Any
> other idea why I would be getting "call failed" immediately while trying an
> outbound call?  I did a debug on my gateway and I do not see the call even
> attempt to be sent outbound.
>
> Thanks,
> Tim
>
> -----Original Message-----
> From: Paul [mailto:asobihoudai at yahoo.com]
> Sent: Sunday, February 27, 2011 12:15 PM
> To: H, Tim; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Cisco Mobile and Application Dial Rules
>
> Think about it this way....
>
> your iWhatever will encounter a phone number for iWannaPizza. iWannaPizza's
> phone number is formatted as +19992223333.
> If your iWhatever user clicks on that number and tries to send it out
> whatever
> PSTN connectivity you have, unless you have application dial rules to catch
> that
>
>
> number and change it to <accesscode>+<number>, iWhatever user will come
> back to
> you and say.. "It don't work!! Fix it! Fix it! Fix it!"
>
> So you might have dial rule... if number starts with <local area code>,
> chop off
>
> local area code and add a 9, then send out.
>
> If you want to test application dial rules yourself, just install Click to
> Call
> and start to find phone numbers on local businesses (or international or
> long
> distance if you feel it's necessary) to dial.
>
> If your cnf.xml file is blank, did you make sure to install the COP file on
> *all* of the servers the phone might register to?
>
> If you look on the server you're registering to do you see both of these
> files?
> •AppDialRules.xml
> •DirLookupDialRules.xml
>
>
> Have you restarted the CallManager service?
> Have you restarted the TFTP service on all possible registration sources?
>
>
> ________________________________
> From:"H, Tim" <TimH at trstone.com>
> To:"cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Sent: Sun, February 27, 2011 7:31:53 AM
> Subject: [cisco-voip] Cisco Mobile and Application Dial Rules
>
>
> Hi All,
>
> I'm a little new to the world of Cisco Mobile for iPhone/iPad (I just got
> CUCM
> 7.15 installed).
>
> I'm able to get the device registered to CUCM and working.  The softphone
> can
> receive calls with no problems and I can dial internal extensions with no
> problems.  My problem is when I try to dial an external number, I get "call
> failed" almost immediately.  I'm not sure what I'm doing wrong.  I assume
> it has
>
>
>
> something to do with the Application Dial Rules.  I pulled the xml doc off
> of
> the iPad I'm using, and the doc is basically blank.  The same is true from
> the
> xml I downloaded off of the CUCM TFTP server.
>
> I do not have any application dial rules setup in CUCM (probably the reason
> why
> the xml's are blank).  Couple of questions:
>
> 1. Is the absence of application dial rules my problem on the iPad, are
> these
> absolutely needed?
> 2. I've seen basic Cisco documentation on application dial rules, but I
> just
> don't understand them still.  Does anyone have and really good docs on
> this?
> 3. Could someone provide me a good example of a dial rule so that I can do
> basic
>
>
>
> outbound calls on my  iPad?
>
> Thanks,
> Tim
>
>
>
>
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>
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