[cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"

Fri Jan 7 10:32:23 EST 2011

You could always try a full factory reset, not sure what the key combination is for a 7935, but Google probably will  . That’s fixed a similar problem I’ve had on 7940s.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: 07 January 2011 15:27
To: Neal Haas
Cc: Cisco VoIPoE List
Subject: Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"

this is a 7935 - the original polycom/cisco hybrid conference phone.

the only java in this phone is the coffee that has invariably been spilled in it. ;)

i'm gonna take it to another building to see if it works. otherwise, i'm calling it DOA.

We'll have to consider putting our new conference phones on a contract.

Lelio

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)

________________________________

From: "Neal Haas" <nhaas at co.fresno.ca.us>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Cisco VoIPoE List" <cisco-voip at puck.nether.net>
Sent: Friday, January 7, 2011 10:22:34 AM
Subject: RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"

Bad phone, try doing a Java reset, this corrects the problem about 50% of the time, with that loading issue.

I have had 3 phones with that issue so far out of the last 1000 phone installs.

If anyone can shed more insight on the problem I would like to know what it is too.

Neal 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, January 07, 2011 7:15 AM
To: Cisco VoIPoE List
Subject: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"

I'm trying to get a 7935 working, but it gets stuck at "obtaining IP address... loading application"

A 7936 works on the same port, so I'm pretty sure the network and DHCP and TFTP settings are all fine. 

I can't get in the menu to reset things either.

I'm googling....

Anyone have any ideas?

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)

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