[cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application"

[Lelio Fulgenzi]

We've had this working on voice vlan enabled ports for years. However, that being said, I did modify the port to ensure the voice vlan was the only vlan, i.e. data vlan. That did not help things. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Don Weiner (dweiner)" <dweiner at cisco.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Neal Haas" <nhaas at co.fresno.ca.us> 
Cc: "Cisco VoIPoE List" <cisco-voip at puck.nether.net> 
Sent: Friday, January 7, 2011 11:43:02 AM 
Subject: RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application" 




Can you sniff the port? I don’t believe the 7935 supported voice VLAN assignment via CDP (definitely not via LLDP-MED) so it could be trying to use the data VLAN. 

Don 





From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi 
Sent: Friday, January 07, 2011 8:27 AM 
To: Neal Haas 
Cc: Cisco VoIPoE List 
Subject: Re: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application" 




this is a 7935 - the original polycom/cisco hybrid conference phone. 

the only java in this phone is the coffee that has invariably been spilled in it. ;) 

i'm gonna take it to another building to see if it works. otherwise, i'm calling it DOA. 

We'll have to consider putting our new conference phones on a contract. 

Lelio 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----


From: "Neal Haas" <nhaas at co.fresno.ca.us> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Cisco VoIPoE List" <cisco-voip at puck.nether.net> 
Sent: Friday, January 7, 2011 10:22:34 AM 
Subject: RE: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application" 




Bad phone, try doing a Java reset, this corrects the problem about 50% of the time, with that loading issue. 



I have had 3 phones with that issue so far out of the last 1000 phone installs. 



If anyone can shed more insight on the problem I would like to know what it is too. 




Neal 





From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi 
Sent: Friday, January 07, 2011 7:15 AM 
To: Cisco VoIPoE List 
Subject: [cisco-voip] 7935 constantly rebooting "obtaining IP address... loading application" 




I'm trying to get a 7935 working, but it gets stuck at "obtaining IP address... loading application" 

A 7936 works on the same port, so I'm pretty sure the network and DHCP and TFTP settings are all fine. 

I can't get in the menu to reset things either. 

I'm googling.... 

Anyone have any ideas? 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil)
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