[cisco-voip] Sidetone on 7941/61 with 91.1 SR1 and CUCM 7.01

[Erick B.]

Yea, thats what I figured, but the release notes say this was added in 7.0.

Would the new 9.1.1 firmware have the sidetone level set at default or
no sidetone at all? They were on 8.4.3 before and since 9.1.1 SR1 they
say there is no sidetone.

They are hearing echo (their own voice back) throughout the whole
call, but not all calls. Happens about once in every 35-40 calls. No
slips on the PRIs, adjusted the echo canceler coverage, input/output
gains, upgraded router to current IOS and same thing. Thinking about
putting them back on a older f/w since the sidetone issue came up with
that change.

Thanks, Erick

On Tue, Jan 11, 2011 at 9:45 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
> Firmware installs never update CCMAdmin web page information.  If it's in
> 7.0 at all (doubtful) then it would be in an ES, device pack, or SU if
> you're lucky.
> -Ryan
> On Jan 11, 2011, at 10:37 AM, Erick B. wrote:
> Does anyone know what CUCM version the Headset Sidetone Level setting
> became available in?  Working on a phone quality/echo issue and
> upgraded the phones from early 8.3 firmware to 9.1.1 SR1 and now the
> users don't hear the sidetone on the headsets like before. The release
> notes say in newer firmware, there was Sidetone level setting added to
> phone device configuration  for CUCM 7.0 and higher and I see it on
> 7.1.3 cucm version but it's not on 7.01 phone configuration pages.  I
> did reboot the servers to see if a restart was needed for that option
> to show up with new firmware update but it didn't.  Just trying to fix
> this echo issue they are having now and then until they upgrade to 8.
>
> Thanks
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>