[cisco-voip] Sidetone on 7941/61 with 91.1 SR1 and CUCM 7.01

[Lelio Fulgenzi]

...nevermind, just re-read the subject line. ;) 


----- Original Message -----
From: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
To: "Ryan Ratliff" <rratliff at cisco.com> 
Cc: "voip puck" <cisco-voip at puck.nether.net>, "Erick B." <erickbee at gmail.com> 
Sent: Tuesday, January 11, 2011 11:02:47 AM 
Subject: Re: [cisco-voip] Sidetone on 7941/61 with 91.1 SR1 and CUCM 7.01 


According to this page: 

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/firmware/8_4_4/english/release/notes/79x5x2_844.html#wp193915 

It's only available on some phone models. I checked on my v7.1 install and I didn't see it on a 7942 for example. Not sure if that helps, not sure what phones you are troubleshooting. 





This feature is supported on these SCCP and SIP phones: 

• Cisco Unified IP Phone 7971G-GE 

• Cisco Unified IP Phone 7970G 

• Cisco Unified IP Phone 7961G-GE 

• Cisco Unified IP Phone 7961G 

• Cisco Unified IP Phone 7941G-GE 

• Cisco Unified IP Phone 7941G 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Ryan Ratliff" <rratliff at cisco.com> 
To: "Erick B." <erickbee at gmail.com> 
Cc: "voip puck" <cisco-voip at puck.nether.net> 
Sent: Tuesday, January 11, 2011 10:45:58 AM 
Subject: Re: [cisco-voip] Sidetone on 7941/61 with 91.1 SR1 and CUCM 7.01 

Firmware installs never update CCMAdmin web page information. If it's in 7.0 at all (doubtful) then it would be in an ES, device pack, or SU if you're lucky. 



-Ryan 


On Jan 11, 2011, at 10:37 AM, Erick B. wrote: 

Does anyone know what CUCM version the Headset Sidetone Level setting 
became available in? Working on a phone quality/echo issue and 
upgraded the phones from early 8.3 firmware to 9.1.1 SR1 and now the 
users don't hear the sidetone on the headsets like before. The release 
notes say in newer firmware, there was Sidetone level setting added to 
phone device configuration for CUCM 7.0 and higher and I see it on 
7.1.3 cucm version but it's not on 7.01 phone configuration pages. I 
did reboot the servers to see if a restart was needed for that option 
to show up with new firmware update but it didn't. Just trying to fix 
this echo issue they are having now and then until they upgrade to 8. 

Thanks 
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