[cisco-voip] Stop Voice Mail from Answering

[Erick B.]

Put your VM hunt pilot in another partition and put something else in
it's place that just rings a phone, or add a line group before the VM
ports in the existing hunt... to go somewhere else.  Shutdown unity if
you need to.

On Tue, Jan 11, 2011 at 12:36 PM, STEVEN CASPER <SCASPER at mtb.com> wrote:
> We have recently run into some Unity Connection issues where Connections was
> unable to receive messages. If you tried to leave a message the system would
> come back and say that the system was unavailable. The worst part is callers
> would simply hang up after recording their message and assume the recipient
> was going to get the message. We ended up in this condition for a couple of
> hours while TAC was troubleshooting.
>
> The question is when something like this happens is there a quick way to
> stop calls from ringing into voice mail and go Ring No answer instead. The
> perception is that no VM is bad, but losing messages is a whole different
> level of severity. This is a Connection 7.1.3 system and CUCM 7.1.5
> integration
>
> Thanks
> Steve
>
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