[cisco-voip] Voice mail for hunt pilot number

[Michael Muscat]

Manjunath,

Depends on what you are using for voice messaging.  If you are using Unity or Unity Connection you can follow these instructions.

CUCM:
Under the hunt pilot config for that hunt group, find "Forward Hunt No Answer" and "Forward Hunt Busy" and enter the mailbox extension that you want to receive the voicemail as well as the correct CSS

Unity or Unity Connection:
Navigate to Call management > Call Routing > Forwarded Routing Rules.  Create a new rule with these parameters...Dialed Number Equals XXXX (xxxx is the hunt group number).  In the Send Call to section choose a user's mailbox.


Extra:
You can also create a fake DN and fake mailbox and point them to that so the hunt group members can all access the mailbox instead of the 1 individual.  Then just set the mailbox to send an email to the individuals when a message is received to notify them to check it since they won't have the MWI for that fake DN.



Good luck,


Mike Muscat
Network Systems Analyst


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of manjunath.channi at wipro.com
Sent: Thursday, January 13, 2011 10:24 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Voice mail for hunt pilot number

Friends ,

We have new requirement from client as below, not sure on how to implement this.

-We have configured 1 new hunt group few ip phones are associated with group, is their a way to configure voice mail for this hunt group number.
Let me know if anyone of you have come across similar scenario.

Regards
Manjunath


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