[cisco-voip] Core dump

[Ryan Ratliff]

'file get' from the CLI should also work unless it's something in the core name that is breaking things.

-Ryan

On Jan 14, 2011, at 11:10 AM, Scott Voll wrote:

So can you run me through how to get the core dump off the CM?

I'm trying to use RTMT and go to collect crash dump and select all services and all servers and nothing comes up.  

Thanks

Scott

On Fri, Jan 14, 2011 at 8:04 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
Getting the core analyzed is the only reliable way to get to root cause on the crash.

-Ryan

On Jan 14, 2011, at 10:59 AM, Scott Voll wrote:

That looks like the one.

I should open a TAC case so it gets to the BU Engineering team?

Scott

On Fri, Jan 14, 2011 at 7:27 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
Is it a cimserver core you are trying to analyze?

If so check out CSCtf61575.  Fixed in 7.1.5.32022-1.

If you need it analyzed in the meantime open a TAC SR.

-Ryan

On Jan 14, 2011, at 10:04 AM, Scott Voll wrote:

I'm running CM 7.1.5.31900-3.

Had a Core Dump on my Sub.  I can list it with the utils core active list

But when I try and analyze with utils core active analyze <file name> I get:

Usage: cmdUtilsCore -[analyze/executable] option_details
options include
executable <core_filepath>: This will return the output from gdb with -core option
analyze <exe_file> <core_filepath>: This will execute gdb providing it with the exe and the core file
Example:
cmdUtilsCore -executable corePath

Am I doing something incorrectly?  

Thanks

Scott
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