[cisco-voip] Seeking Comments on Upgrade Plans

[Matthew Loraditch]

If I were doing the upgrade and cluster at the same time I think I would upgrade before I cluster but if you have a year in between when you can do that, the reverse seems to be the way to go.
For the upgrades remember that contact center and CM will have to be done at the same time. You will definitely want to lab that out if at all possible.

Unity/UnityCxn still is version agnostic AFAIK so you can do that upgrade before/after the other two. I would recommend going to Unity Cxn 8.5  when you upgrade. You can now UM with Connection without all the dependencies on Exchange of Unity's UM.

I also recommend asking your partner about the 3 and 3 upgrade promo for your CUCM and Unity. You can save some major bucks.

Lastly look at UC on UCS if you need new servers, caveat being you can't use them until you upgrade to at least 8.0 (8.5 makes it even easier)


Matthew Loraditch, CCVP, CCNA, CCDA
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jeff Ruttman
Sent: Tuesday, January 18, 2011 8:41 AM
To: Cisco VOIP
Subject: [cisco-voip] Seeking Comments on Upgrade Plans

Greetings,

We're running CM6.1, Unity 5, and Contact Center 5.  I just found out that some phone system redundancy is in the budget this year.  I believe that means a second unity and second contact center server.  We're also looking at a move to Exchange 2010.  We're also trying to get phone system upgrades for next year to CM 7 or 8 and whatever else that would mean for unity and contact center.

So if in the next 2 years I'm looking at getting Unity working with Exchange 2010, upgrading CM, Unity, and Contact Center, and clustering Unity and Contact Center, what would be your most ideal order of operations?

Thanks
jeff
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