[cisco-voip] Dial through Outlook UCM 8

[Ryan Ratliff]

Click to Call is the app and yes, it's supported.  Using the TSP natively in Outlook is not supported at all.

-Ryan

On Jan 18, 2011, at 1:41 PM, David Zhars wrote:

I have tried the TSP setup instructions that come with UCM 8.  ugh!  I see some people talking about a "widget" called "Click to Dial".  Is that supported under UCM 8?  Is the TSP pretty easy to setup and I' m overstating the difficulty?  To install the TSP, it talks about making sure the user is an application user in UCM, and create a CTI point (do I need a CTI point for EVERY user)??

Are there better instructions out there somewhere?  My manager apparently had this feature at his last job, and really wants it here!

Dave
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