[cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)

[Mac GroupStudy]

This is something that you have probably looked at but I have seen it bite
people many, many times: The Port Name Prefix on the Unity side must only be
the name and not include the port number. It must also be identical to how
it is defined on the CUCM side. Again, I am sure you are well aware of this
but "I's" and "1's" and even "t's" run together some times.

Ex. Pod1-UM1-VI1 as a port name would be listed as a Port Prefix name on the
UC side as Pod1-UM1-VI (note the 1 is dropped).

On Mon, Jan 24, 2011 at 9:49 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> I'm having problems getting Unity Connection 7.1.3ES11 voice mail ports to
> register to CUCM v7.1.5b(SU2). I've created the phone system, phone port
> groups and added the ports and all looks good, but they don't show as
> registered on the CallManager server.
>
> As background, I've imported a DMA from my 4.1(3) server into my 7.1.5b
> server, so all the voice mail port names and extensions are the same. I
> don't see this as being an issue though, since Connection is pointing at a
> different IP address.
>
> The Unity Connection server and v7 CallManager server are on the same VLAN
> so there should be no ACL issues at hand. I tried a few restarts but no
> luck.
>
> Ideas before I open a TAC case? This stuff has always been simple.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
>
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>


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