[cisco-voip] Calls forwarded to external number on a schedule?
Wes Sisk
wsisk at cisco.com
Mon Jan 24 13:29:22 EST 2011
That is time of day routing. during the day have a partition available
that includes the desk DN. Outside business hours have a partition
available that includes a DN on a dummy phone or dummy CTI route point
that is set to FwdAll to the user's home number.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080a7bc96.shtml
Regards,
Wes
On 1/24/2011 12:56 PM, Christopher B. Hunt wrote:
>
> We recently upgraded to CUCM 7.1 from 4.2. We have one user who works
> remotely out of state, and we used to be able to setup a rule that
> would forward all calls for this user to a home telephone during the
> day, then revert back to office VM after hours. Can't seem to get this
> working in 7.1.
>
> I know there are better ways of going about this (soft phone, IP phone
> in the house, etc.) but for now all we would like to do is forward the
> calls out during the day and send them to VM after hours.
>
> Is there a way to accomplish this in 7.1?
>
> Many thanks.
>
> Christopher B. Hunt
> Director of Information Technology
> cbhunt at tbhr-law.com <mailto:cbhunt at tbhr-law.com>
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