[cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)

ccieid1ot ccieid1ot at gmail.com
Tue Jan 25 13:47:25 EST 2011


Not following on which userID?

On Tue, Jan 25, 2011 at 12:44 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> which userID did you select?
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"ccieid1ot" <ccieid1ot at gmail.com>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *Cc: *"davidytk" <davidytk at netvigator.com>, cisco-voip at puck.nether.net
> *Sent: *Tuesday, January 25, 2011 1:42:35 PM
>
> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
> register to CUCM v7.1.5b(SU2)
>
> Yes, it's needed.  I couldn't get vm ports to register with the wrong IP of
> UC server.  ;)
>
> On Tue, Jan 25, 2011 at 12:36 PM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>
>> Is this really necessary for simple integration? I thought something like
>> this was needed for visual voicemail or something like that. I mean, I can
>> try it, just wondering is all.
>>
>>
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
>> ------------------------------
>> *From: *"ccieid1ot" <ccieid1ot at gmail.com>
>>
>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>> *Cc: *"davidytk" <davidytk at netvigator.com>, cisco-voip at puck.nether.net
>> *Sent: *Tuesday, January 25, 2011 1:27:11 PM
>>
>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>> register to CUCM v7.1.5b(SU2)
>>
>> Did you add the UC in CUCM under application server?
>>
>> On Mon, Jan 24, 2011 at 10:16 AM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>>
>>> *phew*
>>>
>>> this has got to be the best support line I've ever read on CCO.
>>>
>>> ------------------------------
>>> *Supported Version Combinations for Cisco Unity Connection and Cisco
>>> Unified Communications Manager*
>>>
>>> Cisco Unity Connection 2.x and Later
>>>
>>> Any version of Cisco Unity Connection 2.x or later is supported for use
>>> with any version of Cisco Unified CM 4.1(3) or later.
>>>
>>>
>>> from:
>>>
>>>
>>> http://www.cisco.com/en/US/customer/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html
>>> ------------------------------
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>>
>>>
>>> ------------------------------
>>> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>> *To: *"davidytk" <davidytk at netvigator.com>
>>>
>>> *Cc: *cisco-voip at puck.nether.net
>>> *Sent: *Monday, January 24, 2011 11:12:21 AM
>>>
>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>> register to CUCM v7.1.5b(SU2)
>>>
>>> Yeah, that's my next thing to check. I've always seen pretty good
>>> compatibility across versions since it's SCCP and not CTI, but you never
>>> know. If that's the case, we'll have a bit of trouble on our hands. ugh.
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>>
>>>
>>> ------------------------------
>>> *From: *"davidytk" <davidytk at netvigator.com>
>>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>, "Mac GroupStudy" <
>>> mac.groupstudy at gmail.com>
>>> *Cc: *cisco-voip at puck.nether.net
>>> *Sent: *Monday, January 24, 2011 11:03:35 AM
>>> *Subject: *RE: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>> register to CUCM v7.1.5b(SU2)
>>>
>>>  Hi Lelio
>>>
>>>
>>>
>>> Have you checked Cisco website for different version for Unity Connection
>>> (7.1.3) with CUCM (7.1.5). Does UC need to upgrade to 7.1.5 version also ?
>>>
>>>
>>>
>>> Thanks
>>>
>>> David
>>>
>>>
>>>  ------------------------------
>>>
>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
>>> *Sent:* Monday, January 24, 2011 11:57 PM
>>> *To:* Mac GroupStudy
>>> *Cc:* cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>> register to CUCM v7.1.5b(SU2)
>>>
>>>
>>>
>>> Thanks again. I modified the port group "server" settings appropriately.
>>> I still get errors however:
>>>
>>> Failure reason: ErrorReceivedErrorFromSkinnySocket.
>>> ProcessData=>0x80045A00
>>>
>>> I did check the security settings and as far as I can tell, it's OK.
>>> Everything is unsecured. Weird, I know the subs work cause I'm registering
>>> phones to them.
>>>
>>> I'll update once I find more.
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>>
>>>
>>>  ------------------------------
>>>
>>> *From: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>> *Cc: *cisco-voip at puck.nether.net
>>> *Sent: *Monday, January 24, 2011 10:24:30 AM
>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>> register to CUCM v7.1.5b(SU2)
>>>
>>> On the IP address change question; I don't recall having to do that but
>>> it certainly seems you should be able to. As I recall (again, I don't have
>>> one in front of me) there is also an advanced port group settings under
>>> "Edit" maybe?
>>>
>>>
>>>
>>> On your registration issue, no chance one side is set to secure and the
>>> other is not? The reason I ask is I have seen DMA come up with some weird
>>> results based on what it should have been.
>>>
>>>
>>>
>>> >Mac
>>>
>>>
>>>
>>>
>>>
>>> On Mon, Jan 24, 2011 at 10:17 AM, Lelio Fulgenzi <lelio at uoguelph.ca>
>>> wrote:
>>>
>>> ok, i lied, they are passing the test on Connection but still not showing
>>> registered....
>>>
>>> hmmmmm
>>>
>>>
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>>
>>>  ------------------------------
>>>
>>> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>> *To: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>>>
>>>
>>> *Cc: *cisco-voip at puck.nether.net
>>>
>>> *Sent: *Monday, January 24, 2011 10:13:44 AM
>>>
>>>
>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>> register to CUCM v7.1.5b(SU2)
>>>
>>> Thanks, that has bitten me before (um, like five minutes before ;), but I
>>> fixed that.
>>>
>>> Turns out I used the publisher IP address instead of the subscriber's IP
>>> address. Not sure why that would make a difference, but I'm guessing because
>>> it was different than the list of subscribers in the device pool?
>>>
>>> Anyways, I got them to register now.
>>>
>>> I'm not sure I don't like the fact that I can't change the IP address of
>>> a port group once created. At least in Unity 4 you could edit the
>>> integration.
>>>
>>> Is there a way to edit the IP address of a port group in Connection?
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>>
>>>  ------------------------------
>>>
>>> *From: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>> *Cc: *cisco-voip at puck.nether.net
>>> *Sent: *Monday, January 24, 2011 10:10:05 AM
>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>> register to CUCM v7.1.5b(SU2)
>>>
>>> This is something that you have probably looked at but I have seen it
>>> bite people many, many times: The Port Name Prefix on the Unity side must
>>> only be the name and not include the port number. It must also be identical
>>> to how it is defined on the CUCM side. Again, I am sure you are well aware
>>> of this but "I's" and "1's" and even "t's" run together some times.
>>>
>>>
>>>
>>> Ex. Pod1-UM1-VI1 as a port name would be listed as a Port Prefix name on
>>> the UC side as Pod1-UM1-VI (note the 1 is dropped).
>>>
>>>
>>>
>>> On Mon, Jan 24, 2011 at 9:49 AM, Lelio Fulgenzi <lelio at uoguelph.ca>
>>> wrote:
>>>
>>> I'm having problems getting Unity Connection 7.1.3ES11 voice mail ports
>>> to register to CUCM v7.1.5b(SU2). I've created the phone system, phone port
>>> groups and added the ports and all looks good, but they don't show as
>>> registered on the CallManager server.
>>>
>>> As background, I've imported a DMA from my 4.1(3) server into my 7.1.5b
>>> server, so all the voice mail port names and extensions are the same. I
>>> don't see this as being an issue though, since Connection is pointing at a
>>> different IP address.
>>>
>>> The Unity Connection server and v7 CallManager server are on the same
>>> VLAN so there should be no ACL issues at hand. I tried a few restarts but no
>>> luck.
>>>
>>> Ideas before I open a TAC case? This stuff has always been simple.
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>>
>>>
>>> --
>>> Charles S. Dye
>>> Contracts Officer
>>> InSync Training LLC
>>> (v) (860) 553-3521
>>> (m) (860) 303-2617
>>> (f) (775) 522-2740
>>> contracts at insynctraining.com
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>>
>>>
>>> --
>>> Charles S. Dye
>>> Contracts Officer
>>> InSync Training LLC
>>> (v) (860) 553-3521
>>> (m) (860) 303-2617
>>> (f) (775) 522-2740
>>> contracts at insynctraining.com
>>>
>>>
>>>
>>>
>>>
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>>>
>>>
>>
>>
>> --
>> duy
>> CCIE #27737 Voice
>>
>>
>
>
> --
> duy
> CCIE #27737 Voice
>
>


-- 
duy
CCIE #27737 Voice
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