[cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
Lelio Fulgenzi
lelio at uoguelph.ca
Tue Jan 25 13:53:06 EST 2011
In CUCM v7:
system > application server > add
I select Unity Connection and there are required fields, name, ip address and the application user.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
----- Original Message -----
From: "ccieid1ot" <ccieid1ot at gmail.com>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
Cc: "davidytk" <davidytk at netvigator.com>, cisco-voip at puck.nether.net
Sent: Tuesday, January 25, 2011 1:47:25 PM
Subject: Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
Not following on which userID?
On Tue, Jan 25, 2011 at 12:44 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote:
which userID did you select?
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "ccieid1ot" < ccieid1ot at gmail.com >
To: "Lelio Fulgenzi" < lelio at uoguelph.ca >
Cc: "davidytk" < davidytk at netvigator.com >, cisco-voip at puck.nether.net
Sent: Tuesday, January 25, 2011 1:42:35 PM
Subject: Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
Yes, it's needed. I couldn't get vm ports to register with the wrong IP of UC server. ;)
On Tue, Jan 25, 2011 at 12:36 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote:
Is this really necessary for simple integration? I thought something like this was needed for visual voicemail or something like that. I mean, I can try it, just wondering is all.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "ccieid1ot" < ccieid1ot at gmail.com >
To: "Lelio Fulgenzi" < lelio at uoguelph.ca >
Cc: "davidytk" < davidytk at netvigator.com >, cisco-voip at puck.nether.net
Sent: Tuesday, January 25, 2011 1:27:11 PM
Subject: Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
Did you add the UC in CUCM under application server?
On Mon, Jan 24, 2011 at 10:16 AM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote:
*phew*
this has got to be the best support line I've ever read on CCO.
Supported Version Combinations for Cisco Unity Connection and Cisco Unified Communications Manager
Cisco Unity Connection 2.x and Later
Any version of Cisco Unity Connection 2.x or later is supported for use with any version of Cisco Unified CM 4.1(3) or later.
from:
http://www.cisco.com/en/US/customer/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "Lelio Fulgenzi" < lelio at uoguelph.ca >
To: "davidytk" < davidytk at netvigator.com >
Cc: cisco-voip at puck.nether.net
Sent: Monday, January 24, 2011 11:12:21 AM
Subject: Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
Yeah, that's my next thing to check. I've always seen pretty good compatibility across versions since it's SCCP and not CTI, but you never know. If that's the case, we'll have a bit of trouble on our hands. ugh.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "davidytk" < davidytk at netvigator.com >
To: "Lelio Fulgenzi" < lelio at uoguelph.ca >, "Mac GroupStudy" < mac.groupstudy at gmail.com >
Cc: cisco-voip at puck.nether.net
Sent: Monday, January 24, 2011 11:03:35 AM
Subject: RE: [cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
Hi Lelio
Have you checked Cisco website for different version for Unity Connection (7.1.3) with CUCM (7.1.5). Does UC need to upgrade to 7.1.5 version also ?
Thanks
David
From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Lelio Fulgenzi
Sent: Monday, January 24, 2011 11:57 PM
To: Mac GroupStudy
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
Thanks again. I modified the port group "server" settings appropriately. I still get errors however:
Failure reason: ErrorReceivedErrorFromSkinnySocket. ProcessData=>0x80045A00
I did check the security settings and as far as I can tell, it's OK. Everything is unsecured. Weird, I know the subs work cause I'm registering phones to them.
I'll update once I find more.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "Mac GroupStudy" < mac.groupstudy at gmail.com >
To: "Lelio Fulgenzi" < lelio at uoguelph.ca >
Cc: cisco-voip at puck.nether.net
Sent: Monday, January 24, 2011 10:24:30 AM
Subject: Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
On the IP address change question; I don't recall having to do that but it certainly seems you should be able to. As I recall (again, I don't have one in front of me) there is also an advanced port group settings under "Edit" maybe?
On your registration issue, no chance one side is set to secure and the other is not? The reason I ask is I have seen DMA come up with some weird results based on what it should have been.
>Mac
On Mon, Jan 24, 2011 at 10:17 AM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote:
ok, i lied, they are passing the test on Connection but still not showing registered....
hmmmmm
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "Lelio Fulgenzi" < lelio at uoguelph.ca >
To: "Mac GroupStudy" < mac.groupstudy at gmail.com >
Cc: cisco-voip at puck.nether.net
Sent: Monday, January 24, 2011 10:13:44 AM
Subject: Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
Thanks, that has bitten me before (um, like five minutes before ;), but I fixed that.
Turns out I used the publisher IP address instead of the subscriber's IP address. Not sure why that would make a difference, but I'm guessing because it was different than the list of subscribers in the device pool?
Anyways, I got them to register now.
I'm not sure I don't like the fact that I can't change the IP address of a port group once created. At least in Unity 4 you could edit the integration.
Is there a way to edit the IP address of a port group in Connection?
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "Mac GroupStudy" < mac.groupstudy at gmail.com >
To: "Lelio Fulgenzi" < lelio at uoguelph.ca >
Cc: cisco-voip at puck.nether.net
Sent: Monday, January 24, 2011 10:10:05 AM
Subject: Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)
This is something that you have probably looked at but I have seen it bite people many, many times: The Port Name Prefix on the Unity side must only be the name and not include the port number. It must also be identical to how it is defined on the CUCM side. Again, I am sure you are well aware of this but "I's" and "1's" and even "t's" run together some times.
Ex. Pod1-UM1-VI1 as a port name would be listed as a Port Prefix name on the UC side as Pod1-UM1-VI (note the 1 is dropped).
On Mon, Jan 24, 2011 at 9:49 AM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote:
I'm having problems getting Unity Connection 7.1.3ES11 voice mail ports to register to CUCM v7.1.5b(SU2). I've created the phone system, phone port groups and added the ports and all looks good, but they don't show as registered on the CallManager server.
As background, I've imported a DMA from my 4.1(3) server into my 7.1.5b server, so all the voice mail port names and extensions are the same. I don't see this as being an issue though, since Connection is pointing at a different IP address.
The Unity Connection server and v7 CallManager server are on the same VLAN so there should be no ACL issues at hand. I tried a few restarts but no luck.
Ideas before I open a TAC case? This stuff has always been simple.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
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