[cisco-voip] UCCx wrong MAC address?

[Erick B.]

Also, FWIW,

I had applied just a SU update to UCCX 8.x awhile back (same version,
just SU patch) and the License MAC changed. Nothing changed that
determined the license MAC per answer file generator web page, and the
answer file generator web page just listed major versions in the drop
down (not SU versions). I've only ran into this once so far and had to
wait for new license from licensing for a few hours after patching to
fix a issue.


On Fri, Jan 28, 2011 at 9:29 AM, Scott Voll <svoll.voip at gmail.com> wrote:
> Thanks guys.  Didn't realize that with UCCx either VM or Physical it was
> based on all the different components to get a License MAC rather then the
> physical Nic MAC address.  Thanks guys.
> Scott
>
> On Fri, Jan 28, 2011 at 6:58 AM, Eric Butcher <Eric.Butcher at cdw.com> wrote:
>>
>> UCCX 8.x is currently the only UC product that uses a License MAC
>> regardless of platform (VMware or Physical Server).
>>
>>
>>
>> I recommend using the Answer File Generator on cisco’s website to deploy
>> the server.  During the process, it will tell you what the license mac will
>> be.  You can then use the license mac to order licenses via your PAK / TAC
>> Case for re-hosting.
>>
>>
>>
>> You can then use the XML file generated by the tool to automate the
>> installation steps.  It’s very simple.
>>
>>
>>
>> It’s worth noting that the answer file generator only seems to function
>> properly when accessed via Firefox.
>>
>>
>>
>> If you have already deployed the server, get the license mac from the CLI
>> using the “show status” command.
>>
>>
>>
>>
>>
>> Eric Butcher
>>
>> Cisco Unified Communications Engineer
>> CDW Professional Services
>>
>> 11711 N Meridian, Ste 225
>>
>> Carmel, IN  46032
>> ( 317.569.4282 - IP Phone
>> ( 765.744.1458 - Mobile
>> * eric.butcher at cdw.com
>>
>> http://www.cdw.com/
>>
>>
>>
>>
>>
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Buchanan, James
>> Sent: Friday, January 28, 2011 7:08 AM
>> To: Scott Voll; cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] UCCx wrong MAC address?
>>
>>
>>
>> The license MAC is generated using NTP and a couple of other parameters,
>> just like the UC on UCS stuff. So, if ever you change your NTP, your license
>> MAC will likely change as well, requiring you to rehost your license.
>>
>>
>>
>> James Buchanan | Technology Manager, UC | South Region | Presidio
>> Networked Solutions
>> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
>> D: 615-866-5729 | F: 615-866-5781 | www.presidio.com
>>
>> CCIE #25863, Voice
>>
>>
>>
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
>> Sent: Friday, January 28, 2011 12:05 AM
>> To: cisco-voip at puck.nether.net
>> Subject: [cisco-voip] UCCx wrong MAC address?
>>
>>
>>
>> is it possible with UCCx 8.0 that the server would use the USB mac address
>> rather then the ethernet Mac Address?  if so how do you change that?  The
>> IBM MCS 7835i says E41F132EB448 but the show status shows : License MAC  :
>> 986f420f3cf4
>>
>>
>>
>> Thanks
>>
>>
>>
>> Scott
>
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