[cisco-voip] transfer a data in two scripts
shary shary
shaary1 at hotmail.com
Sat Jul 2 06:26:12 EDT 2011
What type of 2nd script is, i mean are you Queuing customer call to that as well or doing some other things ? and when you transfer the call to other script it keeps the Original caller ID to that numebr as well.
BR
> Date: Sat, 2 Jul 2011 11:45:19 +0200
> From: irivas at fasis.es
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] transfer a data in two scripts
>
> hello,
>
> i have uccx 7.0.1 and version premium
>
> use a database to route calls according to the original number dialed
> by the caller, but if the agent transfer call internal extensions
> callcenter, identified as the original number the internal extension so
> I can not handle the call.
>
> note: the internal call transfer, has a change of script.
>
> Someone can tell me any solution? One possibility is that the change
> of script could drag the original number dialed. know any way to pass
> the original call data to another script?
>
> very thanks
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