[cisco-voip] transfer a data in two scripts
irivas at fasis.es
irivas at fasis.es
Sat Jul 2 11:38:36 EDT 2011
On Sat, 2 Jul 2011 10:26:12 +0000, shary shary wrote:
> What type of 2nd script is, i mean are you Queuing customer call to
> that as well or doing some other things ? and when you transfer the
> call to other script it keeps the Original caller ID to that numebr
> as
> well.
>
The second script is a queuing "re-locator" or "re-route", if the
customer has clicked on the right is not an option DMTF
when transferring the call to another script is not maintained original
Caller ID.
Original caller ID shows how the number that calls the script (as
trigger)
example:
original caller ID: 9811491499 in script ivr.aef,
this call, is transfer to extension 900 asociated within script two.iaf
into two.iaf , the original caller id is: 900
thanks you
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