[cisco-voip] ..... Sorry error in example.... (transfer a data in two scripts)
irivas at fasis.es
irivas at fasis.es
Sat Jul 2 11:51:01 EDT 2011
sorry, I hava a error in example
I wanted to say that the original caller id when calling the second
script is the extension of the agent that calls the script
agent 1(ext. 1230) calles 900 (script two.iaf), and in two.iaf, the
original caller ID is: 1230
thanks
On Sat, 02 Jul 2011 17:38:36 +0200, irivas at fasis.es wrote:
> On Sat, 2 Jul 2011 10:26:12 +0000, shary shary wrote:
>> What type of 2nd script is, i mean are you Queuing customer call to
>> that as well or doing some other things ? and when you transfer the
>> call to other script it keeps the Original caller ID to that numebr
>> as
>> well.
>>
>
> The second script is a queuing "re-locator" or "re-route", if the
> customer has clicked on the right is not an option DMTF
>
> when transferring the call to another script is not maintained
> original Caller ID.
>
> Original caller ID shows how the number that calls the script (as
> trigger)
>
> example:
> original caller ID: 9811491499 in script ivr.aef,
> this call, is transfer to extension 900 asociated within script
> two.iaf
> into two.iaf , the original caller id is: 900
>
> thanks you
More information about the cisco-voip
mailing list