[cisco-voip] CUBAC Queue Forced Delivery

[Rab]

Thanks Bennie for the fast response!

I'll check the docs for confirmation and rebuild the customers queue.



On 14 Jul 2011, at 06:42, Bennie Grant <Bennie.Grant at mettoni.com> wrote:

> This is correct currently - it's related to how the queues are setup at the time of configuration
> 
> As you say, you can only enable forced delivery at the time that the queue is initially created
> 
> I believe this is documented somewhere, but will take a double check when poss
> 
> __________
> Sent from mobile device, please pardon the brevity. 
> 
> On Jul 13, 2011, at 22:35, "Rab" <ciscovoipuser at gmail.com> wrote:
> 
>> We're using Cisco Unified Business Attendant Console and would like to enable forced delivery of calls to the operator. I can see the setting under Queue Management but for some reason it's greyed out. If I create a new queue I can select it but I want to enable it on the existing queue. The documentation for CUBAC is poor to say the least. Can anyone explain why the option is unavailable on this single queue in the system?
>> 
>> Thanks.
>> 
>> 
>> 
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