[cisco-voip] Softkey template in 6921 !

[Ryan Ratliff]

DND isn't supported on the 6921.
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/6921_6941_6961/8_5/english/admin_guide/6921usr.html#wp1031287

-Ryan

On Jul 15, 2011, at 3:42 AM, Cisco Voip wrote:

Hi all.

 
I am using CUCM 8. I have 2 ip phones , 7962 and 6921. I wanted a DND softkey while my phone is in on hook position. I configured the template and assigned it to both 7962 and 6921 phone. Strange thing is, 7962 is showing the new dnd button, but 6921 doesnt take any effect. I tried changing dnd to other options but none are showing up in 6921.

 
Pls guide me

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