[cisco-voip] Restricted Vs Unrestricted CUCM
Ahmed Elnagar
ahmed_elnagar at hotmail.com
Thu Jun 9 11:21:11 EDT 2011
Problem solved.the TAC engineer just logged in to the servers with root
access and made some modification and now it is working.
Thanks a lot for your help.
Regards,
Ahmed Elnagar | Unified Communication Team Leader | CCIE #24697, Voice
Description: Description: MS Green
From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Tuesday, June 07, 2011 4:21 PM
To: Ahmed Elnagar
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Restricted Vs Unrestricted CUCM
You can open a SR now, the workaround is well documented internally. All I
updated was to point out externally that TAC does have a workaround.
-Ryan
On Jun 7, 2011, at 10:19 AM, Ahmed Elnagar wrote:
That is great news; should I open a TAC case now or wait till the bug is
updated?
Regards,
Ahmed Elnagar | Unified Communication Team Leader | CCIE #24697, Voice
<image001.jpg>
From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Tuesday, June 07, 2011 3:54 PM
To: Ahmed Elnagar
Cc: 'Joe Martini'; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Restricted Vs Unrestricted CUCM
TAC can fix it with a remote support account on your server. I've just
edited the notes for the bug to indicate this. It should show up in ~24
hours.
-Ryan
On Jun 7, 2011, at 9:10 AM, Ahmed Elnagar wrote:
Thanks a lot Joe.
How silly that fixed in releases is all 8.6 and it is still in the beta
window!!!
Regards,
Ahmed Elnagar | Unified Communication Team Leader | CCIE #24697, Voice
<image001.jpg>
From: Joe Martini [mailto:joemar2 at cisco.com]
Sent: Tuesday, June 07, 2011 3:00 PM
To: Ahmed Elnagar
Cc: 'cips'; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Restricted Vs Unrestricted CUCM
The network services being blank is due to
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fet
chBugDetails
<http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fe
tchBugDetails&bugId=CSCtl82213> &bugId=CSCtl82213.
Joe
On Jun 7, 2011, at 8:44 AM, Ahmed Elnagar wrote:
Then do you know why when I select control center > network services I found
the below strange window
Where these services gone "CDR, security, backup and restore.etc?"
<image002.jpg>
From: cips [mailto:cisco at cips.nl]
Sent: Tuesday, June 07, 2011 2:20 PM
To: 'Ahmed Elnagar'; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Restricted Vs Unrestricted CUCM
You should be able to see this when you logon to the ccmadmin page.
If it says nothing, it is a restricted version ;-)
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
Sent: dinsdag 7 juni 2011 14:16
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Restricted Vs Unrestricted CUCM
Dear all;
I have a lab setup of CUCM 8.5 and I want to know if the install image is
restricted or unrestricted.file name is not as it was copied.any command on
CUCM to know this?
Regards,
Ahmed Elnagar | Unified Communication Team Leader | CCIE #24697, Voice
<image003.png>Please consider the enviroment before printing this e-mail.
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