[cisco-voip] UCCX 8.5 to 8.5 SU1 enable automatic upgrades is disabled

[Bill Riley]

I am getting ready to upgrade from UCCX 8.5 to 8.5 SU1. I found the option
in the Desktop Administrator to disable automatic upgrades of CAD. I tested
the upgrade in our lab and the CAD software still checks and sees that there
is an update and asks the user to install it. If they don't install it the
CAD does not run.  Why do they have the option to disable the automatic
updates for CAD if it still requires you to update? I can't just flash cut
all of the workstations at once. The server / desktop team does not allow
the users to have administrator rights, which they shouldn't have anyway.
They also don't want to enable the elevated privileges for .MSI packages.
They have a software deployment tool but inevitably a client will get missed
and not upgrade. 

Why is that option available if it still requires the CAD to upgrade? 

 

I plan to upgrade all of the clients we just need it to be a phased upgrades
instead of a flash upgrade. 

 

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