[cisco-voip] UCCX 8.5 to 8.5 SU1 enable automatic upgrades is disabled

[Erick B.]

Maybe this setting needs to be set then the desktop configuration tool
re-ran to upload new desktop software and agents reinstalled with new
setup?

Just a thought, I haven't had to do this yet myself...


On Tue, Jun 14, 2011 at 3:15 PM, Bill Riley <bill at hitechconnection.net> wrote:
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> I am getting ready to upgrade from UCCX 8.5 to 8.5 SU1. I found the option
> in the Desktop Administrator to disable automatic upgrades of CAD. I tested
> the upgrade in our lab and the CAD software still checks and sees that there
> is an update and asks the user to install it. If they don’t install it the
> CAD does not run.  Why do they have the option to disable the automatic
> updates for CAD if it still requires you to update? I can’t just flash cut
> all of the workstations at once. The server / desktop team does not allow
> the users to have administrator rights, which they shouldn’t have anyway.
> They also don’t want to enable the elevated privileges for .MSI packages.
> They have a software deployment tool but inevitably a client will get missed
> and not upgrade.
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> Why is that option available if it still requires the CAD to upgrade?
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> I plan to upgrade all of the clients we just need it to be a phased upgrades
> instead of a flash upgrade.
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