[cisco-voip] UCCX 8.5 to 8.5 SU1 enable automatic upgrades is disabled

[Bill Riley]

Did that as well. Still requires forces the client to upgrade. 

Also I am trying to use the following URL to get the updated .msi file and I
keep getting a not found error from the server.

http://x.x.x.x:6293/TUP/CAD/CAD Clients Service Release.msi



-----Original Message-----
From: Erick B. [mailto:erickbee at gmail.com] 
Sent: Tuesday, June 14, 2011 11:45 PM
To: Bill Riley
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX 8.5 to 8.5 SU1 enable automatic upgrades is
disabled

Maybe this setting needs to be set then the desktop configuration tool
re-ran to upload new desktop software and agents reinstalled with new setup?

Just a thought, I haven't had to do this yet myself...


On Tue, Jun 14, 2011 at 3:15 PM, Bill Riley <bill at hitechconnection.net>
wrote:
>
>
>
>
> I am getting ready to upgrade from UCCX 8.5 to 8.5 SU1. I found the 
> option in the Desktop Administrator to disable automatic upgrades of 
> CAD. I tested the upgrade in our lab and the CAD software still checks 
> and sees that there is an update and asks the user to install it. If 
> they don’t install it the CAD does not run.  Why do they have the 
> option to disable the automatic updates for CAD if it still requires 
> you to update? I can’t just flash cut all of the workstations at once. 
> The server / desktop team does not allow the users to have administrator
rights, which they shouldn’t have anyway.
> They also don’t want to enable the elevated privileges for .MSI packages.
> They have a software deployment tool but inevitably a client will get 
> missed and not upgrade.
>
> Why is that option available if it still requires the CAD to upgrade?
>
>
>
> I plan to upgrade all of the clients we just need it to be a phased 
> upgrades instead of a flash upgrade.
>
>
>
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