[cisco-voip] UCCX 8.5 to 8.5 SU1 enable automatic upgrades is disabled

[erickbee at gmail.com]

Don't have any more thoughts, wouldn't surprise me if it is a bug. I've ran into a half a dozen bugs or so with 8.5.1 were still waiting for fixes on. Minor stuff that worked fine in 5/7.x.



- Erick


On Jun 15, 2011, at 7:15 AM, "Bill Riley" <bill at hitechconnection.net> wrote:

> Did that as well. Still requires forces the client to upgrade. 
> 
> Also I am trying to use the following URL to get the updated .msi file and I
> keep getting a not found error from the server.
> 
> http://x.x.x.x:6293/TUP/CAD/CAD Clients Service Release.msi
> 
> 
> 
> -----Original Message-----
> From: Erick B. [mailto:erickbee at gmail.com] 
> Sent: Tuesday, June 14, 2011 11:45 PM
> To: Bill Riley
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] UCCX 8.5 to 8.5 SU1 enable automatic upgrades is
> disabled
> 
> Maybe this setting needs to be set then the desktop configuration tool
> re-ran to upload new desktop software and agents reinstalled with new setup?
> 
> Just a thought, I haven't had to do this yet myself...
> 
> 
> On Tue, Jun 14, 2011 at 3:15 PM, Bill Riley <bill at hitechconnection.net>
> wrote:
>> 
>> 
>> 
>> 
>> I am getting ready to upgrade from UCCX 8.5 to 8.5 SU1. I found the 
>> option in the Desktop Administrator to disable automatic upgrades of 
>> CAD. I tested the upgrade in our lab and the CAD software still checks 
>> and sees that there is an update and asks the user to install it. If 
>> they don’t install it the CAD does not run.  Why do they have the 
>> option to disable the automatic updates for CAD if it still requires 
>> you to update? I can’t just flash cut all of the workstations at once. 
>> The server / desktop team does not allow the users to have administrator
> rights, which they shouldn’t have anyway.
>> They also don’t want to enable the elevated privileges for .MSI packages.
>> They have a software deployment tool but inevitably a client will get 
>> missed and not upgrade.
>> 
>> Why is that option available if it still requires the CAD to upgrade?
>> 
>> 
>> 
>> I plan to upgrade all of the clients we just need it to be a phased 
>> upgrades instead of a flash upgrade.
>> 
>> 
>> 
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>> 
>> 
>