[cisco-voip] Tracing a Call

Ryan Ratliff rratliff at cisco.com
Tue Jun 21 14:09:54 EDT 2011


Or just plain old CDRs for calls that have happened.  DNA is great for seeing where calls will go.

Check out the CDR Admin Guide for your version for a wealth of information including sample calls, etc.

-Ryan

On Jun 21, 2011, at 12:56 PM, Wellnitz, Erick A. wrote:

You could use dialed number analyzer.
 
https://<cucm IP>/DNA
 
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King
Sent: Tuesday, June 21, 2011 11:16 AM
To: Cisco VoIPoE List
Subject: [cisco-voip] Tracing a Call
 
Maybe I'm a little spoiled from my old TDM based system, but when I wanted to track a call, I could enter a command with either the starting DN or the terminating Trunk, and it would show me where the call went (plus lots of other pertinent info, like digits dialed, digits actually out-pulsed to PSTN)
 
So I'm trying to track a phone in our company.  Is the best way still just work thru the config, till I think I know which gateway, and then verify it left there (either with Debug q931, or turning the logging level up to see completed calls)
 
I'm trying to make a phone route through one of two gateways, and the call is going out some 3rd unspecified gateway in my system. 
 
Mike
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