[cisco-voip] Cisco Fax Server Outbound Faxes Failing

[Dana Tong]

Is the phone number correct?

http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml#topic1

Cause i = 0x8283 - No route to destination

Origination Point = 82
82-the public network near the local user (local telco switch)

Disconnect Cause = 83
83 = No route to destination.

The call routes through an intermediate network that does not serve the destination address.

This cause indicates that the called user is not reachable. A user is not reachable when the network used to route the call does not serve the required destination.

This cause is supported on a network-dependent basis.

Another option perhaps is to remap the called party Plan & Type to "Unknown".
Check the debug from a voice call from a handset and see if it answers and receives tone but shows a different Plan / Type

 Called Party Number i = 0xA1, '0112057584'
                Plan:ISDN, Type:National

Cheers
Dana


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cristobal Priego
Sent: Thursday, 23 June 2011 1:50 AM
To: Sechaba Mokoena
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco Fax Server Outbound Faxes Failing

what's the codec that you're using ?
2011/6/22 Sechaba Mokoena <sechabam at gmail.com<mailto:sechabam at gmail.com>>
Hi,

I have a Cisco Fax Server configured to use a Cisco 2911 as the H323 gateway. I can receive faxes with no problem, but my outbound faxes are failing. The debug output is as follows:

 Called Party Number i = 0xA1, '0112057584'
                Plan:ISDN, Type:National
Jun 22 10:41:51.255: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8110
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
Jun 22 10:41:51.503: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref = 0x8110
        Progress Ind i = 0x8288 - In-band info or appropriate now available
        Progress Ind i = 0x8282 - Destination address is non-ISDN
Jun 22 10:41:51.603: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref = 0x8110
        Progress Ind i = 0x8288 - In-band info or appropriate now available
        Progress Ind i = 0x8282 - Destination address is non-ISDN
Jun 22 10:41:51.619: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref = 0x8110
        Progress Ind i = 0x8288 - In-band info or appropriate now available
        Progress Ind i = 0x8282 - Destination address is non-ISDN
Jun 22 10:41:56.079: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8110
        Cause i = 0x8283 - No route to destination
        Progress Ind i = 0x8288 - In-band info or appropriate now available
        Progress Ind i = 0x8282 - Destination address is non-ISDN
Jun 22 10:41:56.079: ISDN Se0/0/0:15 Q931: call_disc: PI received in disconnect; Postpone sending RELEASE for callid 0x809C


I can make outbound calls from my IP Phones without any problems using the same E1. Any suggestions on what the problem could be?

Kind regards,

Sechaba Mokoena



_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip


______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email 
______________________________________________________________________
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110622/46ccd6b5/attachment.html>