[cisco-voip] Cisco Fax Server Outbound Faxes Failing

[Nick Matthews]

If that's an international number you may want to change the Type: to
international.  Some switches are picky about that sort of thing.

-nick

On Wed, Jun 22, 2011 at 7:52 PM, Dana Tong <Dana.Tong at ivision.com.au> wrote:
> Is the phone number correct?
>
>
>
> http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml#topic1
>
>
>
> Cause i = 0x8283 - No route to destination
>
>
>
> Origination Point = 82
>
> 82—the public network near the local user (local telco switch)
>
>
>
> Disconnect Cause = 83
>
> 83 = No route to destination.
>
> The call routes through an intermediate network that does not serve the
> destination address.
>
> This cause indicates that the called user is not reachable. A user is not
> reachable when the network used to route the call does not serve the
> required destination.
>
> This cause is supported on a network-dependent basis.
>
>
>
> Another option perhaps is to remap the called party Plan & Type to
> “Unknown”.
>
> Check the debug from a voice call from a handset and see if it answers and
> receives tone but shows a different Plan / Type
>
>
>
>  Called Party Number i = 0xA1, '0112057584'
>                 Plan:ISDN, Type:National
>
>
>
> Cheers
>
> Dana
>
>
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cristobal Priego
> Sent: Thursday, 23 June 2011 1:50 AM
> To: Sechaba Mokoena
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Cisco Fax Server Outbound Faxes Failing
>
>
>
> what's the codec that you're using ?
>
> 2011/6/22 Sechaba Mokoena <sechabam at gmail.com>
>
> Hi,
>
> I have a Cisco Fax Server configured to use a Cisco 2911 as the H323
> gateway. I can receive faxes with no problem, but my outbound faxes are
> failing. The debug output is as follows:
>
>  Called Party Number i = 0xA1, '0112057584'
>                 Plan:ISDN, Type:National
> Jun 22 10:41:51.255: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref =
> 0x8110
>         Channel ID i = 0xA9839F
>                 Exclusive, Channel 31
> Jun 22 10:41:51.503: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref =
> 0x8110
>         Progress Ind i = 0x8288 - In-band info or appropriate now available
>         Progress Ind i = 0x8282 - Destination address is non-ISDN
> Jun 22 10:41:51.603: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref =
> 0x8110
>         Progress Ind i = 0x8288 - In-band info or appropriate now available
>         Progress Ind i = 0x8282 - Destination address is non-ISDN
> Jun 22 10:41:51.619: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref =
> 0x8110
>         Progress Ind i = 0x8288 - In-band info or appropriate now available
>         Progress Ind i = 0x8282 - Destination address is non-ISDN
> Jun 22 10:41:56.079: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref
> = 0x8110
>         Cause i = 0x8283 - No route to destination
>         Progress Ind i = 0x8288 - In-band info or appropriate now available
>         Progress Ind i = 0x8282 - Destination address is non-ISDN
> Jun 22 10:41:56.079: ISDN Se0/0/0:15 Q931: call_disc: PI received in
> disconnect; Postpone sending RELEASE for callid 0x809C
>
>
> I can make outbound calls from my IP Phones without any problems using the
> same E1. Any suggestions on what the problem could be?
>
> Kind regards,
>
> Sechaba Mokoena
>
>
>
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