[cisco-voip] Cisco Fax Server Outbound Faxes Failing

[Sechaba Mokoena]

Hi Nick,

It's a local number.

Kind regards,

Sechaba Mokoena



On 23 Jun 2011, at 2:36 AM, Nick Matthews <matthnick at gmail.com> wrote:

> If that's an international number you may want to change the Type: to
> international.  Some switches are picky about that sort of thing.
> 
> -nick
> 
> On Wed, Jun 22, 2011 at 7:52 PM, Dana Tong <Dana.Tong at ivision.com.au> wrote:
>> Is the phone number correct?
>> 
>> 
>> 
>> http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml#topic1
>> 
>> 
>> 
>> Cause i = 0x8283 - No route to destination
>> 
>> 
>> 
>> Origination Point = 82
>> 
>> 82—the public network near the local user (local telco switch)
>> 
>> 
>> 
>> Disconnect Cause = 83
>> 
>> 83 = No route to destination.
>> 
>> The call routes through an intermediate network that does not serve the
>> destination address.
>> 
>> This cause indicates that the called user is not reachable. A user is not
>> reachable when the network used to route the call does not serve the
>> required destination.
>> 
>> This cause is supported on a network-dependent basis.
>> 
>> 
>> 
>> Another option perhaps is to remap the called party Plan & Type to
>> “Unknown”.
>> 
>> Check the debug from a voice call from a handset and see if it answers and
>> receives tone but shows a different Plan / Type
>> 
>> 
>> 
>>  Called Party Number i = 0xA1, '0112057584'
>>                 Plan:ISDN, Type:National
>> 
>> 
>> 
>> Cheers
>> 
>> Dana
>> 
>> 
>> 
>> 
>> 
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cristobal Priego
>> Sent: Thursday, 23 June 2011 1:50 AM
>> To: Sechaba Mokoena
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Cisco Fax Server Outbound Faxes Failing
>> 
>> 
>> 
>> what's the codec that you're using ?
>> 
>> 2011/6/22 Sechaba Mokoena <sechabam at gmail.com>
>> 
>> Hi,
>> 
>> I have a Cisco Fax Server configured to use a Cisco 2911 as the H323
>> gateway. I can receive faxes with no problem, but my outbound faxes are
>> failing. The debug output is as follows:
>> 
>>  Called Party Number i = 0xA1, '0112057584'
>>                 Plan:ISDN, Type:National
>> Jun 22 10:41:51.255: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref =
>> 0x8110
>>         Channel ID i = 0xA9839F
>>                 Exclusive, Channel 31
>> Jun 22 10:41:51.503: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref =
>> 0x8110
>>         Progress Ind i = 0x8288 - In-band info or appropriate now available
>>         Progress Ind i = 0x8282 - Destination address is non-ISDN
>> Jun 22 10:41:51.603: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref =
>> 0x8110
>>         Progress Ind i = 0x8288 - In-band info or appropriate now available
>>         Progress Ind i = 0x8282 - Destination address is non-ISDN
>> Jun 22 10:41:51.619: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref =
>> 0x8110
>>         Progress Ind i = 0x8288 - In-band info or appropriate now available
>>         Progress Ind i = 0x8282 - Destination address is non-ISDN
>> Jun 22 10:41:56.079: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref
>> = 0x8110
>>         Cause i = 0x8283 - No route to destination
>>         Progress Ind i = 0x8288 - In-band info or appropriate now available
>>         Progress Ind i = 0x8282 - Destination address is non-ISDN
>> Jun 22 10:41:56.079: ISDN Se0/0/0:15 Q931: call_disc: PI received in
>> disconnect; Postpone sending RELEASE for callid 0x809C
>> 
>> 
>> I can make outbound calls from my IP Phones without any problems using the
>> same E1. Any suggestions on what the problem could be?
>> 
>> Kind regards,
>> 
>> Sechaba Mokoena
>> 
>> 
>> 
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