[cisco-voip] Cisco Fax Server Outbound Faxes Failing

[Sechaba Mokoena]

Hi Dana,

The phone number is correct, I can dial it from an IP Phone.

Kind regards,

Sechaba Mokoena



On 23 Jun 2011, at 1:52 AM, Dana Tong <Dana.Tong at ivision.com.au> wrote:

> Is the phone number correct?
> 
>  
> 
> http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml#topic1
> 
>  
> 
> Cause i = 0x8283 - No route to destination
> 
>  
> 
> Origination Point = 82
> 
> 82—the public network near the local user (local telco switch)
> 
>  
> 
> Disconnect Cause = 83
> 
> 83 = No route to destination.
> 
> The call routes through an intermediate network that does not serve the destination address.
> 
> This cause indicates that the called user is not reachable. A user is not reachable when the network used to route the call does not serve the required destination.
> 
> This cause is supported on a network-dependent basis.
> 
>  
> 
> Another option perhaps is to remap the called party Plan & Type to “Unknown”.
> 
> Check the debug from a voice call from a handset and see if it answers and receives tone but shows a different Plan / Type
> 
>  
> 
>  Called Party Number i = 0xA1, '0112057584' 
>                 Plan:ISDN, Type:National
> 
>  
> 
> Cheers
> 
> Dana
> 
>  
> 
>  
> 
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cristobal Priego
> Sent: Thursday, 23 June 2011 1:50 AM
> To: Sechaba Mokoena
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Cisco Fax Server Outbound Faxes Failing
> 
>  
> 
> what's the codec that you're using ?
> 
> 2011/6/22 Sechaba Mokoena <sechabam at gmail.com>
> 
> Hi,
> 
> I have a Cisco Fax Server configured to use a Cisco 2911 as the H323 gateway. I can receive faxes with no problem, but my outbound faxes are failing. The debug output is as follows:
> 
>  Called Party Number i = 0xA1, '0112057584' 
>                 Plan:ISDN, Type:National
> Jun 22 10:41:51.255: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8110 
>         Channel ID i = 0xA9839F 
>                 Exclusive, Channel 31
> Jun 22 10:41:51.503: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref = 0x8110 
>         Progress Ind i = 0x8288 - In-band info or appropriate now available  
>         Progress Ind i = 0x8282 - Destination address is non-ISDN 
> Jun 22 10:41:51.603: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref = 0x8110 
>         Progress Ind i = 0x8288 - In-band info or appropriate now available  
>         Progress Ind i = 0x8282 - Destination address is non-ISDN 
> Jun 22 10:41:51.619: ISDN Se0/0/0:15 Q931: RX <- PROGRESS pd = 8  callref = 0x8110 
>         Progress Ind i = 0x8288 - In-band info or appropriate now available  
>         Progress Ind i = 0x8282 - Destination address is non-ISDN 
> Jun 22 10:41:56.079: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8110 
>         Cause i = 0x8283 - No route to destination 
>         Progress Ind i = 0x8288 - In-band info or appropriate now available  
>         Progress Ind i = 0x8282 - Destination address is non-ISDN 
> Jun 22 10:41:56.079: ISDN Se0/0/0:15 Q931: call_disc: PI received in disconnect; Postpone sending RELEASE for callid 0x809C
> 
> 
> I can make outbound calls from my IP Phones without any problems using the same E1. Any suggestions on what the problem could be?
> 
> Kind regards,
> 
> Sechaba Mokoena
> 
> 
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
> 
> 
> ______________________________________________________________________
> This email has been scanned by the MessageLabs Email Security System.
> For more information please visit http://www.messagelabs.com/email 
> ______________________________________________________________________
> 
> 
> ______________________________________________________________________
> This email has been scanned by the MessageLabs Email Security System.
> For more information please visit http://www.messagelabs.com/email 
> ______________________________________________________________________
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110623/50796d3c/attachment.html>