[cisco-voip] Night Service Feature?

[Jim Reed]

Do you have any scripting capabilities at all on your configuration?  We use a setup in IPCC - we're still old school here - that's checks a document that has one of three statuses on it - Open; Closed; Normal.  Normal pays attention to time of day and day of week in the script.  Open or Closed are just what they say.  They can dial a route point, get the current status and also change that status if they need to.  A little more work than just pressing a single button but it works well.  Just thought I'd pass that along.
--
Jim Reed
970-384-9141 (Direct)
775-772-7666 (Cell)



On 6/27/11 10:48 AM, "Countryman, Edward" <Edward.Countryman at provena.org> wrote:

au contraire!    These two offices have flexible hours based on patient loads.  They tend to close early on some days and stay late on others.  Believe me I tried selling scheduled times it just doesn't work for them.

This is the first time I haven't been able to reproduce (in some fashion) a PBX feature from a system I am replacing.....   :(


From: Norton, Mike [mailto:mikenorton at pwsd76.ab.ca]
Sent: Monday, June 27, 2011 11:34 AM
To: Countryman, Edward; James.Brown at barclayswealth.com; cisco-voip at puck.nether.net
Subject: RE: Night Service Feature?

The whole concept of a "night" button strikes me as an obsolete holdover from back in the day when key systems didn't have clocks in them. I always implement special after-hours treatment using time-of-day partitions. No need for manual button-pressing, this isn't the 80's. It's not as if a doctor's office doesn't know their business hours in advance.



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