[cisco-voip] Night Service Feature?

[Countryman, Edward]

Yes we do use IPCC and I actually did consider this as an option.  Even
taking it one step farther and creating a phone services app to control
the OPEN;CLOSED;NORMAL status within the document.  It's just a lot of
set up and I didn't want to overlook something obvious that I could use
before going to this extent.

 

From: Jim Reed [mailto:jreed at swiftnews.com] 
Sent: Monday, June 27, 2011 11:54 AM
To: Countryman, Edward; Norton, Mike; James.Brown at barclayswealth.com;
cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Night Service Feature?

 

Do you have any scripting capabilities at all on your configuration?  We
use a setup in IPCC - we're still old school here - that's checks a
document that has one of three statuses on it - Open; Closed; Normal.
Normal pays attention to time of day and day of week in the script.
Open or Closed are just what they say.  They can dial a route point, get
the current status and also change that status if they need to.  A
little more work than just pressing a single button but it works well.
Just thought I'd pass that along.
-- 
Jim Reed
970-384-9141 (Direct)
775-772-7666 (Cell)



On 6/27/11 10:48 AM, "Countryman, Edward"
<Edward.Countryman at provena.org> wrote:

au contraire!    These two offices have flexible hours based on patient
loads.  They tend to close early on some days and stay late on others.
Believe me I tried selling scheduled times it just doesn't work for
them.  
 
This is the first time I haven't been able to reproduce (in some
fashion) a PBX feature from a system I am replacing.....   L


From: Norton, Mike [mailto:mikenorton at pwsd76.ab.ca] 
Sent: Monday, June 27, 2011 11:34 AM
To: Countryman, Edward; James.Brown at barclayswealth.com;
cisco-voip at puck.nether.net
Subject: RE: Night Service Feature?

The whole concept of a "night" button strikes me as an obsolete holdover
from back in the day when key systems didn't have clocks in them. I
always implement special after-hours treatment using time-of-day
partitions. No need for manual button-pressing, this isn't the 80's.
It's not as if a doctor's office doesn't know their business hours in
advance.
 

 

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