[cisco-voip] Night Service Feature?

[Wellnitz, Erick A.]

Along the same lines if using UCCX you could have a simple xml file for open and closed and update it by calling a number and selecting 1 for open, 2 for closed.  Then the main AA script could call the xml file and route accordingly.  

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Gurtz
Sent: Monday, June 27, 2011 1:34 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Night Service Feature?

[new to this list and to Cisco VOIP, so take it easy please :)]

> I am replacing small Avaya systems in a couple of my physician offices 
> that are accustomed to using a feature button on the phone to place 
> the office in "night service".
[...]
> 
> Anyone have any ideas how I might recreate that functionality?

We do this with Contact Center Express using a BaseLineUpdateState application triggered by a call to a special extension. Settings are Manually open, Manually closed, and Automatic. I like someone else's idea of an app on the phone.

We do have regular hours so normally use the Automatic setting which goes by a sched., but had this set up in case of weather emergencies or other natural disasters.

~JasonG

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