[cisco-voip] Night Service Feature?
Jason Gurtz
jasongurtz at npumail.com
Mon Jun 27 14:34:03 EDT 2011
[new to this list and to Cisco VOIP, so take it easy please :)]
> I am replacing small Avaya systems in a couple of my physician offices
> that are accustomed to using a feature button on the phone to place the
> office in "night service".
[...]
>
> Anyone have any ideas how I might recreate that functionality?
We do this with Contact Center Express using a BaseLineUpdateState
application triggered by a call to a special extension. Settings are
Manually open, Manually closed, and Automatic. I like someone else's idea
of an app on the phone.
We do have regular hours so normally use the Automatic setting which goes
by a sched., but had this set up in case of weather emergencies or other
natural disasters.
~JasonG
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