[cisco-voip] Lotus Sametime Phone Control Tab Missing

[Florian Kroessbacher]

Hy Ted,

our problem is now solved. The Lotus guy upgraded his internal client to 
8.5, now he is happy with all taps and all is working

cheers

Am 01.07.2011 um 35:07 schrieb Ted Nugent <tednugent73 at gmail.com>:
> The problem was partially user error and partially horrid 
> documentation... Although instructions were sent along with the plugin 
> they were ignored by the user (domino admin) that was attempting to 
> install the plugin. He never ran the ciscocfg to configure the site 
> file before it was deployed. Once that was done and the "enable 
> control desk phone" check box was checked and redeployed it was fine.
>
> image.png
>
> On Wed, Jun 8, 2011 at 1:15 PM, Florian Kroessbacher 
> <florian.kroessbacher at gmail.com 
> <mailto:florian.kroessbacher at gmail.com>> wrote:
>
>     Hy,
>
>     what was the Problem not showing the phone Control Tab.
>     Hy have an issue not seeing the Presence Tab on one Client
>
>     thnxs for your help
>
>     Am 20.05.2011 16:45, schrieb Ted Nugent:
>>
>>     I'm working with a user thats just installed the 8.51 PCAP plugin
>>     on sametime 8.51 when we go into Preferences>Cisco>Phone there is
>>     no phone control tab listed? I can't seem to find anything about
>>     this in any forums or in the DOCs? Only thing i can find about it
>>     is one line in the Quick Reference guide says if its not there
>>     then "your administrator may have to enable it". Any ideas why
>>     this may not be showing or how to "enable it"?
>>
>>
>>     _______________________________________________
>>     cisco-voip mailing list
>>     cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>>     https://puck.nether.net/mailman/listinfo/cisco-voip
>
>     _______________________________________________
>     cisco-voip mailing list
>     cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>     https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110701/4c264122/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/png
Size: 20288 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110701/4c264122/attachment.png>