[cisco-voip] access to webdialer

[Lelio Fulgenzi]

Yup! But it doesn't hurt to try again.  

Sent from my iPhone

On Mar 3, 2011, at 5:05 PM, Paul <asobihoudai at yahoo.com> wrote:

> Did you try restarting your webdialer service?
> 
> 
> 
> ________________________________
> From:Lelio Fulgenzi <lelio at uoguelph.ca>
> To:Paul <asobihoudai at yahoo.com>
> Cc:cisco-voip at puck.nether.net
> Sent: Thu, March 3, 2011 1:00:49 PM
> Subject: Re: [cisco-voip] access to webdialer
> 
> 
> wow. this is just weird. might have to open a tac case next week when i got some 
> 
> time and after i get through the rest of the steps.
> 
> wonder if there's a bug w/ v7.1.5bSU3
> 
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it. 
>                              - LFJ (with apologies to Mr. Popeil)
> 
> 
> ________________________________
> From: "Paul" <asobihoudai at yahoo.com>
> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
> Cc: cisco-voip at puck.nether.net
> Sent: Thursday, March 3, 2011 3:53:59 PM
> Subject: Re: [cisco-voip] access to webdialer
> 
> I never configured any of the webdialer service parameters and applied the 
> appropriate groups/roles to end users and it worked. I did have to change the 
> URL of course...which is necessary unless you're using DNS to resolve the 
> cluster hostnames. . .
> 
> The customer is using LDAP synchronization but I don't think that would be a 
> block on you using webdialer unless your password is messed up.
> 
> 
> 
> ________________________________
> From:Lelio Fulgenzi <lelio at uoguelph.ca>
> To:Paul <asobihoudai at yahoo.com>
> Cc:cisco-voip at puck.nether.net
> Sent: Thu, March 3, 2011 12:37:26 PM
> Subject: Re: [cisco-voip] access to webdialer
> 
> 
> I had a custom role, but I removed myself and added the standard one. 
> 
> We are using LDAP sync/auth.
> 
> I haven't completed the steps in deployment as outlined below, but I figured I 
> should be able to log in at least.
> 
> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fswbdlr.html#wp1049991
> 
> 
> 
> 
> 
> 
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it. 
>                              - LFJ (with apologies to Mr. Popeil)
> 
> 
> ________________________________
> From: "Paul" <asobihoudai at yahoo.com>
> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, cisco-voip at puck.nether.net
> Sent: Thursday, March 3, 2011 3:34:27 PM
> Subject: Re: [cisco-voip] access to webdialer
> 
> 8.0.3a cluster here...no issues with customer using click to dial or web 
> dialer... all users assigned standard ccm end users and standard CCMUSER 
> administration roles.
> 
> If you have a custom role or group, you might have to check the permissions on 
> it or if webdialer refuses to behave, you might have to restart Tomcat... (which 
> 
> 
> 
> 
> I had to do to get IP phone designer working incidentally)
> 
> 
> 
> ________________________________
> From:Lelio Fulgenzi <lelio at uoguelph.ca>
> To:"cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Sent: Thu, March 3, 2011 12:20:54 PM
> Subject: [cisco-voip] access to webdialer
> 
> 
> For some reason, I can't seem to log in to webdialer with my userid/password. it 
> 
> 
> 
> 
> 
> works fine going into ccmuser pages. I test with the administrator account and 
> it logs in just fine.
> 
> Are there any usergroups that a user has to belong to to allow access to the 
> webdialer?
> 
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it. 
>                              - LFJ (with apologies to Mr. Popeil)
> 
> 
>