[cisco-voip] viewmail plugin replacement

Cook, Jason Jason.Cook at wesd.org
Fri Mar 4 16:16:50 EST 2011


I'm not sure this is the correct place to ask, but has anyone found a replacement for Cisco ViewMail? My installation of Unity no longer cooperates with the ViewMail client and after hours of trying to fix it I've simply given up. I can't afford SmartNet on Unity anyway, so I've switched to using MS Exchange as my voicemail solution.

It works just fine, but it's missing some features that were present in the ViewMail client. ViewMail allowed me to click a mouse button to record an outgoing voice message and then select multiple recipients from my Global Address List. Without ViewMail I have to painstakingly navigate through an IVR / auto-attendant to accomplish the same task.

I've spoken with Microsoft and they have told me that no such product exists from them or any third-party vendor. This seems unlikely, so I thought I'd ask here. Any advice or suggestions would be appreciated.



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